Ideal see's the launch and investment in our new e-collection software. With more and more individuals conducting their personal business by mobile, email and text the time had come for us to place a strategic effort into other modern methods of collection.

The new software allows us to see who has opened and read the email, who has clicked "make payment" and which ones bounce back or are unopened for us to immediately follow up with another collection method.

Weekly reports detail exactly which client's customers benefit most from email collection and those best for telephone or letter activity.